Messaging & portal

Every conversation in one thread

Client messages, team chat and private internal notes live next to the project they belong to — and clients see a portal instead of a folder of forwarded emails.

Messaging & portal in The Capture Rig

Unified inbox

Client and team threads with clear filters and unread state.

Private notes

Internal notes inside a client thread, never shown to them.

Email tracking

See what was sent, opened and clicked.

Notifications

In-app bell and email for assigned crew.

Client portal

Galleries, invoices, questionnaires and files in one link.

Rich attachments

Send images, documents and short video or voice notes.

Inbox

Client and crew, side by side

Filter to clients, to your team, or to threads waiting on you. Assigned crew get notified when a client replies, so an answer never depends on one person's phone.

  • All / Clients / Team filters with waiting indicators
  • Per-project crew assignment and notifications
  • Message history attached to the project record
Client and crew, side by side

Portal

One link that answers their questions

The client portal shows recent galleries, outstanding invoices, questionnaires and the conversation — under your branding, on any device.

  • Branded portal with your logo and colors
  • Galleries, invoices and documents in one place
  • Works on a phone without an app
One link that answers their questions